Privacy Policy
Your privacy matters to us. Here's how we collect, use, and protect your information.
Last updated: April 2026
Information We Collect
When you create an account or place an order on Nikit Chem Adhesives Limited / Nikit Chem Retails Private Limited, we collect your name, email address, phone number, and delivery address. We also collect usage data such as pages visited and products viewed to improve your experience.
How We Use Your Information
We use your information to process and deliver your orders, send order confirmations and shipping updates, respond to customer service requests, improve our website and product offerings, and send marketing communications (only with your consent).
Cookies
We use session cookies to keep you logged in during your visit, and local storage to remember your language preference and cookie consent. We do not use third-party advertising cookies. Google Analytics may set cookies to help us understand site traffic — you can opt out via your browser settings.
Data Sharing
We do not sell, rent, or trade your personal information. We share your data only with: (1) our payment processor (Razorpay) to complete transactions — they are bound by their own privacy policy; (2) delivery partners to fulfil your orders; (3) legal authorities when required by law.
Data Security
We protect your data using HTTPS encryption, hashed passwords (PBKDF2), secure HttpOnly cookies, and industry-standard server security practices. No method of transmission over the internet is 100% secure, but we take reasonable precautions to protect your information.
Your Rights
You have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, or if you have any privacy concerns, please contact us at [email protected]. We will respond within 30 days.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the 'Last updated' date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.